Privacy Statement
Privacy Statement
Storvo Furniture is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, or interact with our services.
By accessing our website or purchasing from us, you agree to the terms outlined in this policy. We encourage you to read it carefully.
Information We Collect
We may collect the following categories of personal data:
Contact Details:
Your name, email address, telephone number, billing address, and delivery address when you place an order or subscribe to communications.
Payment Information:
Payment details are required to complete purchases. All transactions are processed securely by third party payment providers. We do not store your full card details on our systems.
Technical and Device Information:
This may include your IP address, browser type, device type, operating system, and similar technical data collected automatically when you browse our website.
Website Usage Data:
Information about how you use our website, such as pages visited, products viewed, time spent on pages, and referral sources.
How We Use Your Information
We use your personal data for legitimate business purposes, including:
Order Fulfilment:
Processing payments, confirming orders, arranging delivery, and managing returns or refunds.
Customer Support:
Responding to enquiries, handling complaints, and providing assistance related to your orders.
Marketing Communications:
With your consent, sending promotional emails, special offers, or product updates. You may unsubscribe from marketing communications at any time.
Website Improvement:
Analysing usage trends to improve website performance, functionality, and overall customer experience.
Sharing of Information
We may share your personal data with:
Service Partners:
Trusted third parties who assist with payment processing, delivery services, website hosting, and operational support.
Legal Authorities:
Where required to comply with applicable laws, regulations, or lawful requests.
We do not sell or rent your personal information to third parties.
Data Security
We implement appropriate technical and organisational safeguards to protect your information from unauthorised access, misuse, or disclosure.
While we take reasonable precautions, please note that no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Under UK data protection laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where applicable
- Object to or restrict certain types of processing
To exercise any of these rights, please contact us using the details below.
Contact Information
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or service improvements. Any updates will be posted on this page with a revised “Last Updated” date.
We recommend reviewing this page occasionally to remain informed about how we protect your information.
Last Updated: 13 February 2026