Shipping Policy
At Storvo Furniture, we are committed to delivering a smooth and dependable shopping experience from checkout to delivery. Below you will find important information about how we manage shipping across the United Kingdom.
Order Processing
Processing Time:
Orders are prepared within 1 to 2 working days from the time of purchase. Please note that we do not process or dispatch orders on weekends or public holidays.
Order Confirmation:
You will receive an email confirmation once your order has been successfully placed. A second email will be sent when your order has been dispatched. Please ensure your email address is entered correctly at checkout so you can receive these updates.
Delivery Information
UK Shipping Coverage:
We deliver to addresses across mainland United Kingdom. At this time, we do not ship to Northern Ireland.
Shipping Method:
All orders are sent using trusted courier partners.
Standard Delivery: Estimated arrival within 3 to 5 working days after dispatch.
Shipping Costs
We offer free standard delivery on all orders within our delivery area.
Tracking Your Order
Once your parcel has been dispatched, you will receive a tracking number via email. This allows you to monitor your delivery status directly with the courier.
If you experience any issues tracking your parcel or have not received your tracking details, please contact our support team through our website contact form or by email.
Lost or Stolen Parcels
If you believe your order has been lost or stolen, please contact us as soon as possible. We will liaise with the courier to begin an investigation.
Please note that we cannot accept responsibility for parcels that have been marked as successfully delivered to the address provided at checkout.
Returns and Refunds
For full details regarding returns, exchanges, and refunds, please refer to our Return and Refund Policy page.
Contact Us
If you have any questions regarding our shipping policy, please contact us at:
Policy Updates
We may revise this Shipping Policy occasionally to reflect operational changes or improvements to our service. We recommend reviewing this page periodically to stay informed of any updates.
Thank you for choosing Storvo Furniture.